Natural, multilingual conversations
Arabic, English and other languages configured and validated around each branch
ERA Drive-Thru AI
A smarter experience for your drive-thru
A voice agent that takes orders, updates options and quantities, then reviews the details and total before confirmation using your approved branch menu or service list
Book a demo using your branch menuSee what it does
ERA Drive-Thru AI
The solution at a glance
For restaurants, cafés and other suitable drive-thru service points, with Arabic, English and other branch-specific languages. We define POS, loyalty and reporting connections, then begin with a measured phased rollout before scaling
- Designed for
- Restaurants · Cafés · Service points
- Connects with
- POS and business systems · Loyalty · Dashboards
See the workflow
From first contact to outcome
Step 1 of 4
Capture
Understand the customer’s request from the approved catalog
Built for your business
Changes without restarting
Change sizes, quantities, add-ons and approved options while retaining the order context
Review before confirmation
Review the order details and total with the customer before final confirmation
More details
Approved menu boundaries
Your approved items, services and prices, with a defined path for unavailable requests
Connected operations
POS, dashboards and reports, with loyalty and AI analysis according to plan and integration scope
A measurable phased rollout
Measure completion, corrections, staff handoff and experience quality before expansion
Connected to your environment
POS and business systems
Review available interfaces and agree the integration scope before implementation
Loyalty
Connect when suitable APIs and permissions are available
Dashboards
Measure request accuracy, completion, handoff and service time during the phased rollout
Use cases
Restaurants
Meal orders, options and add-on changes
Cafés
Drinks and other items from the branch’s menu
Service points
Capture service requests using approved options and operating steps
Clear packages. A starting point that fits
Choose the capacity and operating scope, then review branch setup and integrations with our team
Essential
Core automation for the branch service journey
1,200SAR / month per branch
- AI voice ordering for up to two lanes
- POS integration
- Dashboard and reports
- Business-hours support
- Cloud server
Professional
Connected operations with loyalty and analysis
2,000SAR / month per branch
- Everything in Essential
- CRM and loyalty integration
- AI analyst
- Priority support under the agreed scope
- Cloud server
Enterprise
For operations across multiple branches
CustomFor 5+ branches
- Everything in Professional
- Custom system integrations
- All branches in one view
- Dedicated contact and uptime commitment
- Cloud or in-branch server
Prices exclude VAT. Branch pricing includes up to two lanes; additional lanes are priced separately. Enterprise pricing depends on branch count and integration scope. Annual billing is equivalent to two months free
Questions before we start
Is it limited to cafés?
No. It can be configured for restaurants, cafés and other suitable drive-thru service points around their approved items or services
Can customers change an order?
Yes, within approved options such as quantity, size and add-ons. The details and total are reviewed before confirmation
Can it connect to POS and loyalty?
Essential includes POS integration, dashboard and reports. Professional adds CRM, loyalty and AI analysis, subject to available connections and proposal scope
How many lanes are included?
Published prices are per branch for up to two lanes. Additional lanes beyond two are priced separately
What is the setup fee?
One-time branch setup is SAR 3,500, covering menu configuration, voice setup, field testing and staff training. Prices exclude VAT
Is annual billing available?
Yes. Essential is SAR 12,000 and Professional SAR 20,000 per year, equivalent to two months free. Professional first-year total with setup is SAR 23,500 before VAT
How does rollout begin?
Start with a demonstration using your branch menu, then agree the phased rollout, integrations and evaluation measures before expansion
Book a demo using your branch menu
Tell us about your business and the outcome you want. We will shape the demo around your requirements